This privacy policy informs you about privacy practices and personal data processing principles related to the www.krastkalnuogas.lv website and services. To communicate regarding data processing issues, please send an email to info@krastkalnuogas.lv.
What information do we collect?
We collect personal data that you voluntarily provide to us electronically by filling out web-based questionnaires and in other direct communications with you.
When placing an order, you must specify your name, contact information, delivery address, and other information you wish to provide.
How do we use the personal data we collect?
We may use the collected personal data to
• provide you with the goods and information you request,
• process your orders and complete the necessary documents,
• provide you with effective customer support,
• help prevent threats or fraudulent activities,
• send you informational messages if you have expressly agreed to receive them,
• comply with the requirements of regulatory acts,
We may share your information with third parties to comply with regulatory requirements, cooperate with regulatory authorities, help prevent criminal activity, and protect our, your, and others’ legal rights.
Payment processing:
Payment processing is provided by the payment platform makecommerce.lv; therefore, our company transfers the personal data necessary for payment execution to the platform owner, Maksekeskus AS.
How do we protect personal data?
We use various technical and organizational security measures to protect your personal data. Your personal data is available to a limited number of people—only authorized persons.
How long do we store personal data?
We store your personal data for as long as we need it in accordance with the purpose of its acquisition and as permitted or determined by the requirements of regulatory acts.
How do we use cookies?
Cookies are small text files that the websites you visit save on your computer. They are used to ensure the functioning of the website as well as to provide information to the website owners.
This website can set the following cookies:
• Functional cookies. These cookies are necessary for you to be able to navigate the website and use its functions. Without these cookies, we cannot provide the services you request, such as shopping cart functionality.
• Google Analytics cookies. These cookies are used to obtain visit statistics for our website. We use this information to improve website performance and advertising efforts.
• Targeted advertising tool cookies. These cookies are used to increase the effectiveness of advertising and to display advertisements that are likely to be of most interest to you.
• Third-party service provider cookies. Cookies can be set by the following third-party services used on this website: Facebook “Like” button, YouTube video, [other services]. Some of these cookies may be used to track your activities on other websites, and we cannot control them because these cookies are not set by our website.
How to opt out of cookies?
To opt out of receiving cookies, you can use the private browsing mode provided by most browsers (private window, incognito window, or InPrivate window). Any cookies created during private browsing are deleted as soon as you close all browser windows.
You can opt out of the collection and use of information necessary for the display of targeted advertising by using the free tool Your Online Choices or YourAdChoices.
Your rights in relation to your personal data
If you are a data subject under the EU GDPR (for example, if you are an EU citizen and you provide us with your personal data), you have the following rights in relation to your personal data:
• Right to access information. You have the right to receive information about why and how your personal data is processed. You have the right to receive, free of charge, a copy of your personal data held by us in a commonly used electronic format.
• Right to rectification. You have the right to have inaccurate or incomplete personal data corrected or supplemented without undue delay.
• The right “to be forgotten”. You have the right to withdraw your consent to the processing of personal data and to have your personal data deleted without undue delay as soon as the data is no longer necessary to provide the services you have requested and to comply with the requirements of regulatory acts.
• The right to restrict processing. You have the right to obtain a restriction on the processing of your personal data if you object to it and we have no legitimate grounds for continuing the processing, if you dispute the accuracy of the data, if the processing is unlawful, or if you request to bring, exercise, or defend legal claims.
• The right to object. You have the right to object to data processing at any time, unless it is necessary for a task carried out in the public interest or there is an indisputably legitimate basis for the processing.
• Other rights under the GDPR. For more information, visit the EU data protection website.
Purpose and legal basis for the creation of cookies
This website, like many others, uses cookies to help improve the experience of using the website and to ensure that it works perfectly. For more information about the purposes, see the table where cookies are listed.
When visiting this website, a window is displayed to the user with a message that cookies are used on the website. If you accept the use of cookies, the legal basis for the use of cookies is the user’s consent, and you confirm that you are familiar with the information about cookies, the purposes of their use, and cases where the information is transferred to a third party.
Information about cookies
You have opened our website using one of the browsers, for example, Chrome, Firefox, Safari, Edge, Opera, or others.
Cookies are information that this browser obtains and stores when you use our website. The next time you visit our website again, the browser will remember your actions and perform some of them for you, for example, choosing the working language or controlling the display of the cookie notification. With the help of cookies, the website acquires the ability to save the individual settings of the visitor’s browser, recognize them, and react accordingly.
Types of cookies and their use
Types of cookies
There are two types of cookies: session cookies, or strictly necessary cookies, and persistent cookies. Cookies are also classified as first-party or third-party cookies. The following text explains the above concepts so that you can better understand the nature of cookies and why we use them.
Cookies that are absolutely necessary for the functionality of the page
Necessary cookies allow you to recognize the browser and your device, the Internet Protocol (IP) address assigned to your device when you visit a specific website, and remember any changes or choices on the specific website so that they can also be used in other sections of the website, for example, to provide you with access to other limited access sections of the website after you have successfully logged in to the website until you perform an active logout. These cookies allow you to quickly and conveniently use several pages of the same website, avoiding the need to log in to the website in order to visit each protected section of the website. Session cookies are not permanent; they will expire when you close the browser in which you viewed the website or end your session on that website.
Persistent cookies
Persistent cookies are cookies that are stored on your device, with which you view the website, for a certain predefined period of time, in which the countdown is calculated after the end of the website browsing session. The saved cookies allow us to apply the user’s choices or actions to the website every time you visit it.
First-party cookies
First-party cookies are cookies created by our website. They can be recognized by the domain name of our website.
Third-party cookies
Third-party cookies are cookies from websites that do not belong to us. The domain names of such websites are different from our website domain. Third-party cookies may also be stored on the device from which you browse our website.